Reputation Management For Child Care
Did you know that nearly 80% of consumers trust online reviews as much as personal recommendations from friends and family?
It’s hard to overstate the impact online reviews can have on a business’s success — especially in child care, where peace of mind is paramount.
Positive reviews and high online ratings help distinguish you from your competition and create a relationship of trust before a parent ever contacts you. On the other hand, poor ratings and reviews can undermine all your other marketing efforts and have devastating effects on your enrollment.
Because we understand the impact of reviews and ratings, we take your online reputation seriously and work closely with you to ensure you’re represented as positively and accurately as possible.
Ready to Get Started?
Take the first step by booking a short discovery call with our team.
Our Reputation Management services include:
Custom Strategies to Generate Reviews
We engage families to review your child care center through a mix of email, text messages, and QR codes.
We continually monitor reviews so nothing in need of further action gets lost in the shuffle.
We help you craft responses to positive reviews to show appreciation and encourage positive engagement.
Negative Review Removal
We help you respond to negative reviews in a way that resolves customer issues and prompts them to update or remove the negative review. We also assist you in removing negative reviews that violate platform guidelines.
How Reputation Management Supports All Your Marketing Initiatives
One of our local child care clients faced mass competition that was well-rated on Google.
While they had an existing online reputation, they needed help improving their Google rating to better compete for prospects. After an initial investigation, we identified that a series of older, poorly rated reviews were hurting their current business efforts.
This presented an opportunity for us to reach out to improve their overall Google rating and online reputation by asking current happy customers to generate new, positive reviews.
Read the full case study to learn how we helped make a difference…